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Mortgages

Alliant Credit Union mortgages complaints

Consumers have filed 134 complaints about Alliant Credit Union's mortgages, 27 in the last 12 months (-7%). Alliant Credit Union answered 100% on time and closed 4% with relief. See the whole Alliant Credit Union record.

Alliant Credit Union against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Alliant Credit Union27-7%100%4%134

Every mortgage company ranked

Latest Alliant Credit Union mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMIIn progressYes
Sep 30, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Sep 14, 2026MortgagesTrouble during payment processInterest rateUTExplainedYes
Sep 8, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Sep 8, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVAExplainedYes
Sep 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
Jul 26, 2026MortgagesClosing on a mortgageDelays with the closing processVAExplainedYes
Jul 24, 2026MortgagesTrouble during payment processPayment processILExplainedYes
Jun 16, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVAExplainedYes
Jun 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
May 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Apr 13, 2026MortgagesIncorrect information on your reportAccount information incorrectILExplainedYes
Mar 25, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
Mar 10, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyAZExplainedYes
Mar 3, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Feb 20, 2026MortgagesTrouble during payment processFees chargedCAExplainedYes
Feb 19, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Feb 17, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Feb 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processWAExplainedYes
Jan 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMIExplainedYes
Jan 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jan 16, 2026MortgagesTrouble during payment processFees chargedTXExplainedYes
Jan 13, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Dec 31, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingAZExplainedYes
Dec 29, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processPAExplainedYes
Dec 15, 2025MortgagesTrouble during payment processPayment processNJMoney backYes
Nov 14, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Nov 10, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyCOExplainedYes
Oct 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsILMoney backYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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