Bank · complaint record
Alliant Credit Union complaints
Consumers have filed 1,420 complaints about Alliant Credit Union since 2018, 275 of them in the last 12 months (+8% on the year before). It answered 100% on time and closed 5% with relief for the customer - less often than a typical bank. The most common problem is incorrect information on your report. It is the 29th most complained-about of 188 banks & credit unions this year.
Average response record. How it works
- Complaints on record
- 1,420
- Last 12 months
- 275
- Answered on time
- 100%
- Closed with relief
- 5%
- Last 30 days
- 12
- Rank
- #29 of 188
Since December 2018
+8% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Nov 4, 2026
Most complained-about banks & credit unions
Alliant Credit Union complaints by month
The busiest month was June 2023 (33 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Alliant Credit Union answered last 12 months
- Closed with monetary relief124.4%
- Closed with non-monetary relief20.7%
- Closed with explanation25191.3%
- In progress103.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers6/405.3% closed with relief
- Complaint trend9/15+8% vs last year
What Alliant Credit Union complaints are about
Top Alliant Credit Union problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 84
- Account information incorrect 49
- Account status incorrect 36
- Old information reappears or never goes away 5
- Personal information incorrect 4
- Public record information inaccurate 3
Where Alliant Credit Union complaints come from
Most complaints: California (239), Florida (139), Illinois (133), Texas (127), New York (77).
Alliant Credit Union compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Axos FinancialBank accounts | 47 | 294 | D |
| 2 | Randolph-Brooks Federal Credit UnionBank accounts | 43 | 291 | D |
| 3 | First Citizens BancsharesBank accounts | 57 | 286 | C |
| 4 | Mountain America Federal Credit UnionBank accounts | 72 | 281 | B |
| 5 | Alliant Credit UnionBank accounts | 60 | 275 | C |
| 6 | AlbertBank accounts | 45 | 274 | D |
| 7 | Golden 1 Credit UnionBank accounts | 50 | 267 | C |
| 8 | Boeing Employees' Credit UnionBank accounts | 43 | 267 | D |
Compare side by side: Alliant Credit Union vs Axos Financial · Alliant Credit Union vs Randolph-Brooks Federal Credit Union · Alliant Credit Union vs First Citizens Bancshares · Alliant Credit Union vs Mountain America Federal Credit Union
What people say about Alliant Credit Union
All experiencesNo experiences with Alliant Credit Union yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Alliant Credit Union complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | In progress |
| Nov 3, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Nov 3, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 2, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 29, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | In progress |
| Oct 22, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 21, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Oct 20, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Oct 20, 2026 | Bank accounts | Managing an accountBanking errors | In progress |
| Oct 19, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
Questions about Alliant Credit Union
How many complaints does Alliant Credit Union have?
Alliant Credit Union has 1,420 complaints on record since December 2018, including 275 in the last 12 months and 12 in the last 30 days. That makes it number 275 of every company by complaints this year.
Does Alliant Credit Union respond to complaints?
Yes. Alliant Credit Union answered 100% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix; 4.5% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 60/100 (grade C).
What do people complain about most with Alliant Credit Union?
The most common problems are incorrect information on your report (184), managing an account (244), improper use of your report (124).
Is Alliant Credit Union legit?
Alliant Credit Union is a real company with a public complaint record: consumers have complained about it 1,420 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Alliant Credit Union legit? for the signals, red flags and how to protect yourself.
Are complaints about Alliant Credit Union going up or down?
Roughly level. There were 275 complaints in the last 12 months against 255 in the 12 before (+8%). See every month.
How do I file a complaint against Alliant Credit Union?
Complain to Alliant Credit Union in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Alliant Credit Union complaints come from?
Most come from California (239), Florida (139), Illinois (133). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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