Student loans
Alum Financial student loans complaints
Consumers have filed 13 complaints about Alum Financial's student loans. See the whole Alum Financial record.
Alum Financial against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Alum Financial | 0 | - | - |
Latest Alum Financial student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 14, 2022 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Jan 18, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Sep 23, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Sep 1, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Aug 25, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Aug 12, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jul 12, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Jul 8, 2021 | Student loans | Getting a loanFraudulent loan | No timely reply |
| Jun 17, 2021 | Student loans | Getting a loanFraudulent loan | No timely reply |
| Jun 9, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| May 27, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| May 12, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| May 3, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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