Mortgage company · complaint record
American First Funding complaints
Filed under American First Funding LLC
Consumers have filed 16 complaints about American First Funding since 2023, 9 of them in the last 12 months. It answered 88.9% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 9
- Answered on time
- 88.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #144 of 595
Since November 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 21, 2026
Most complained-about mortgage lenders & servicers
American First Funding complaints by month
The busiest month was May 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American First Funding answered all time
- Closed with explanation16100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What American First Funding complaints are about
Top American First Funding problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 3
- Trying to communicate with the company to fix an issue with the application process 3
- Confusing or misleading advertising or marketing 2
- Delays in the application process 1
- Loan estimate or other related disclosures 1
Where American First Funding complaints come from
Most complaints: California (6), Florida (3), Georgia (1), Ohio (1), Oklahoma (1).
American First Funding compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American First FundingMortgages | - | 9 | - |
Compare side by side: American First Funding vs Midwest Loan Services · American First Funding vs Truhome Solutions · American First Funding vs NEXA Mortgage · American First Funding vs Hilltop
What people say about American First Funding
All experiencesNo experiences with American First Funding yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American First Funding complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 21, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Aug 13, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| May 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| May 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| May 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jan 24, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Dec 24, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Sep 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 16, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| May 23, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
Questions about American First Funding
How many complaints does American First Funding have?
American First Funding has 16 complaints on record since November 2023, including 9 in the last 12 months and 0 in the last 30 days. That makes it number 1,516 of every company by complaints this year.
Does American First Funding respond to complaints?
Yes. American First Funding answered 88.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with American First Funding?
The most common problems are applying for a mortgage or refinancing an existing mortgage (10), closing on a mortgage (4), trouble during payment process (1).
Is American First Funding legit?
American First Funding is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American First Funding legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American First Funding?
Complain to American First Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American First Funding complaints come from?
Most come from California (6), Florida (3), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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