Credit reporting
American Student Assistance credit reporting complaints
Consumers have filed 28 complaints about American Student Assistance's credit reporting, 2 in the last 12 months. American Student Assistance answered 100% on time and closed 0% with relief. See the whole American Student Assistance record.
American Student Assistance against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | American Student Assistance | 2 | 100% | 0% |
Latest American Student Assistance credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 2, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 25, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| May 19, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 7, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 22, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 20, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 23, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 19, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 30, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| May 21, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 7, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Feb 20, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 24, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 1, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 11, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 23, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 29, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 11, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 2, 2019 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 25, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 24, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 12, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 9, 2018 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Mar 19, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 12, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 1, 2017 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 23, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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