Debt collection
American Student Assistance debt collection complaints
Consumers have filed 59 complaints about American Student Assistance's debt collection. See the whole American Student Assistance record.
American Student Assistance against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | American Student Assistance | 0 | - | - |
Latest American Student Assistance debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 6, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 2, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 18, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 14, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 12, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 17, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 3, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 21, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 10, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 3, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 4, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 12, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 4, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 27, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 9, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 29, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 11, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 19, 2018 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jul 30, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 12, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| May 9, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 29, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 27, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 22, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 19, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 2, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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