Complaint log
AppFolio complaint log
The newest complaints about AppFolio, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Sep 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Aug 29, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Aug 25, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Aug 19, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Aug 11, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Aug 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 25, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Jul 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 16, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jul 10, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jul 6, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jul 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 26, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jun 24, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jun 24, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 23, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Apr 20, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Apr 16, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 2, 2026 | Money transfers & apps | Wrong amount charged or received | Explained |
| Mar 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 19, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 11, 2026 | Credit reporting | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Feb 24, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Feb 24, 2026 | Credit reporting | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Feb 23, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Feb 8, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jan 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 16, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 31, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Dec 24, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 20, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 20, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 3, 2025 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | Explained |
| Dec 2, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works