Complaint log
AppFolio complaint log
The newest complaints about AppFolio, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2025 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 12, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 11, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 10, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Nov 10, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 22, 2025 | Money transfers & apps | Unexpected or other fees | Explained |
| Oct 17, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Sep 12, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 12, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 6, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 30, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 11, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Aug 10, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Aug 7, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 6, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 6, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Aug 1, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 31, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jul 31, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 26, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jul 11, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jun 22, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Jun 10, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| May 25, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| May 24, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| May 20, 2025 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| May 17, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 14, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| May 6, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Apr 28, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 17, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Apr 10, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 20, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Mar 17, 2025 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Feb 28, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 22, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Feb 19, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Feb 17, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Feb 16, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 16, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 15, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 15, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 14, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Feb 12, 2025 | Credit reporting | Incorrect information on your reportInformation that should be on the report is missing | Explained |
| Feb 5, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jan 29, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Jan 29, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 9, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 9, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 8, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works