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Complaint log

AppFolio complaint log

The newest complaints about AppFolio, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 12, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Dec 12, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLExplainedYes
Nov 27, 2024Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTNExplainedYes
Nov 18, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Nov 6, 2024Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeGAExplainedYes
Oct 23, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 14, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayMIExplainedYes
Sep 28, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Sep 19, 2024Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
Aug 15, 2024Credit reportingIncorrect information on your reportInformation is incorrectMNExplainedYes
Aug 8, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Jul 30, 2024Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportGAExplainedYes
Jul 29, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Jul 29, 2024Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedYes
Jul 27, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNMExplainedYes
Jul 27, 2024Credit reportingIncorrect information on your reportPersonal information incorrectNYExplainedYes
Jul 27, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Jul 24, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Jul 19, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNJExplainedYes
Jul 19, 2024Credit reportingIncorrect information on your reportPersonal information incorrectNJExplainedYes
Jul 18, 2024Credit reportingIncorrect information on your reportPublic record information inaccurateVAExplainedYes
Jul 17, 2024Credit reportingIncorrect information on your reportPersonal information incorrectMDExplainedYes
Jul 17, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMDExplainedYes
Jul 14, 2024Credit reportingIncorrect information on your reportInformation is incorrectMIExplainedYes
Jul 8, 2024Credit reportingIncorrect information on your reportInformation is incorrectNCExplainedYes
Jul 4, 2024Credit reportingIdentity theft protection or other monitoring servicesReceived unwanted marketing or advertisingCAExplainedYes
Jul 3, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMAExplainedYes
Jul 2, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMAExplainedYes
Jul 2, 2024Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportDCExplainedYes
Jun 27, 2024Credit reportingIncorrect information on your reportInformation is incorrectLAExplainedYes
Jun 6, 2024Money transfers & appsUnexpected or other feesDCExplainedYes
Jun 4, 2024Credit reportingImproper use of your reportReporting company used your report improperlyOHExplainedYes
Jun 1, 2024Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
May 31, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountNCExplainedYes
May 18, 2024Credit reportingIncorrect information on your reportPublic record information inaccuratePAExplainedYes
May 2, 2024Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
May 2, 2024Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedYes
May 2, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Apr 21, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLExplainedYes
Apr 19, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayOHExplainedYes
Apr 13, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Apr 11, 2024Money transfers & appsConfusing or missing disclosuresVAExplainedYes
Apr 10, 2024Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outMIExplainedYes
Mar 26, 2024Credit reportingIncorrect information on your reportInformation is incorrectSDExplainedYes
Mar 11, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Mar 9, 2024Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedYes
Mar 6, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseKYExplainedYes
Feb 21, 2024Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesPAExplainedYes
Jan 31, 2024Credit reportingIncorrect information on your reportInformation is incorrectMNExplainedYes
Jan 30, 2024Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysINExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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