Debt collector · complaint record
Aspen National Financial complaints
Filed under Aspen National Financial, Inc.
Consumers have filed 274 complaints about Aspen National Financial since 2013, none in the last 12 months (-100% on the year before). It answered 100% on time and closed 76% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 274
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 76%
- Last 30 days
- 0
- Rank
- -
Since August 2013
-100% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 10, 2025
Aspen National Financial complaints by month
The busiest month was July 2025 (13 complaints). Complaints in the last 12 months are down 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Aspen National Financial answered all time
- Closed with monetary relief134.7%
- Closed with non-monetary relief19470.8%
- Closed with explanation6624.1%
- Closed10.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Aspen National Financial complaints are about
Top Aspen National Financial problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 38
- Debt was result of identity theft 17
- Debt was paid 14
- Debt was already discharged in bankruptcy and is no longer owed 4
Where Aspen National Financial complaints come from
Most complaints: California (29), Texas (28), Florida (24), North Carolina (22), Maryland (17).
Aspen National Financial compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Aspen National FinancialDebt collection | - | 0 | - |
Compare side by side: Aspen National Financial vs Green Square · Aspen National Financial vs EMoneyUSA · Aspen National Financial vs Mullooly Jeffrey Rooney & Flynn · Aspen National Financial vs Credit World Services
What people say about Aspen National Financial
All experiencesNo experiences with Aspen National Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Aspen National Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 9, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Sep 8, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 6, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Aug 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jul 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Jul 23, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 23, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jul 22, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Jul 21, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Jul 18, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
Questions about Aspen National Financial
How many complaints does Aspen National Financial have?
Aspen National Financial has 274 complaints on record since August 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Aspen National Financial respond to complaints?
Yes. Aspen National Financial answered 100% of its complaints on time (within 15 days) and closed 76% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Aspen National Financial?
The most common problems are attempts to collect debt not owed (73), written notification about debt (57), false statements or representation (37).
Is Aspen National Financial legit?
Aspen National Financial is a real company with a public complaint record: consumers have complained about it 274 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Aspen National Financial legit? for the signals, red flags and how to protect yourself.
Are complaints about Aspen National Financial going up or down?
Down. There were 0 complaints in the last 12 months against 61 in the 12 before (-100%). See every month.
How do I file a complaint against Aspen National Financial?
Complain to Aspen National Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Aspen National Financial complaints come from?
Most come from California (29), Texas (28), Florida (24). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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