Astoria Bank against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Astoria Bank | 0 | new | - | - | 157 |
Every mortgage company ranked
Latest Astoria Bank mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 1, 2017 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
| Aug 31, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jul 17, 2017 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jul 11, 2017 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Jul 7, 2017 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jul 6, 2017 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Jun 11, 2017 | Mortgages | Struggling to pay mortgage | OH | Explained | Yes |
| May 26, 2017 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
| May 17, 2017 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| May 16, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| May 15, 2017 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| May 9, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| May 8, 2017 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Apr 21, 2017 | Mortgages | Loan modification,collection,foreclosure | PA | Explained | Yes |
| Apr 17, 2017 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Apr 13, 2017 | Mortgages | Loan servicing, payments, escrow account | NY | Money back | Yes |
| Apr 4, 2017 | Mortgages | Loan modification,collection,foreclosure | PR | Explained | Yes |
| Apr 3, 2017 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Mar 23, 2017 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Mar 22, 2017 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Mar 13, 2017 | Mortgages | Loan servicing, payments, escrow account | NJ | Explained | Yes |
| Mar 8, 2017 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Mar 7, 2017 | Mortgages | Loan modification,collection,foreclosure | PA | Explained | Yes |
| Mar 4, 2017 | Mortgages | Loan servicing, payments, escrow account | VA | Money back | Yes |
| Feb 3, 2017 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Jan 24, 2017 | Mortgages | Loan modification,collection,foreclosure | NJ | Explained | Yes |
| Jan 19, 2017 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Jan 17, 2017 | Mortgages | Loan servicing, payments, escrow account | IL | Fixed | Yes |
| Jan 6, 2017 | Mortgages | Application, originator, mortgage broker | PA | Explained | Yes |
| Jan 3, 2017 | Mortgages | Settlement process and costs | NY | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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