Mortgages
Atlantic Union Bankshares mortgages complaints
Consumers have filed 41 complaints about Atlantic Union Bankshares's mortgages, 7 in the last 12 months. Atlantic Union Bankshares answered 100% on time and closed 29% with relief. See the whole Atlantic Union Bankshares record.
Atlantic Union Bankshares against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Atlantic Union Bankshares | 7 | 100% | 29% |
Latest Atlantic Union Bankshares mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 8, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| May 4, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Apr 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Feb 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Dec 26, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Aug 19, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Aug 12, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 7, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Money back |
| Jun 20, 2025 | Mortgages | Trouble during payment processPayment process | Money back |
| Jan 31, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jan 15, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 20, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 14, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| May 14, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 19, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 8, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 4, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 11, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 4, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 27, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 21, 2023 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 29, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Money back |
| Jun 23, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 8, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 3, 2022 | Mortgages | Trouble during payment process | Explained |
| Oct 14, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 5, 2022 | Mortgages | Trouble during payment process | Money back |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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