Complaint log
Atlantic Union Bankshares complaint log
The newest complaints about Atlantic Union Bankshares, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Oct 28, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Oct 24, 2026 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Oct 21, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Oct 16, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Explained |
| Oct 9, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 15, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 11, 2026 | Bank accounts | Managing an accountCashing a check | Explained |
| Aug 28, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 21, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | Explained |
| Aug 21, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 17, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 15, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 13, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 10, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Aug 7, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 6, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 29, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jul 13, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jul 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 1, 2026 | Bank accounts | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jun 30, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jun 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 25, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Jun 24, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 23, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jun 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 8, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jun 8, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| May 25, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| May 22, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 18, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| May 12, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| May 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 9, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| May 7, 2026 | Payday & personal loans | Vehicle was repossessed or sold the vehicle | Explained |
| May 4, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 28, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Apr 25, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Apr 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Apr 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Mar 24, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Money back |
| Mar 14, 2026 | Bank accounts | Managing an accountProblem with fees or penalties | Money back |
| Mar 10, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Feb 24, 2026 | Bank accounts | Managing an accountBanking errors | Fixed |
| Feb 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works