Mortgage company · complaint record
Aurora Financial Group complaints
Filed under AURORA FINANCIAL GROUP INC
Consumers have filed 22 complaints about Aurora Financial Group since 2012, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 18, 2024
Aurora Financial Group complaints by month
The busiest month was July 2013 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Aurora Financial Group answered all time
- Closed with explanation22100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Aurora Financial Group complaints are about
Top Aurora Financial Group problems
Where Aurora Financial Group complaints come from
Most complaints: New Jersey (18), Texas (1), AE, California (1), Florida (1).
Aurora Financial Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Aurora Financial GroupMortgages | - | 0 | - |
Compare side by side: Aurora Financial Group vs Midwest Loan Services · Aurora Financial Group vs Truhome Solutions · Aurora Financial Group vs NEXA Mortgage · Aurora Financial Group vs Hilltop
What people say about Aurora Financial Group
All experiencesNo experiences with Aurora Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Aurora Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2024 | Money transfers & apps | Lost or stolen money order | Explained |
| Mar 30, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| May 5, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Mar 17, 2015 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Aug 19, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jun 9, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Mar 12, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Oct 31, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 26, 2013 | Mortgages | Settlement process and costs | Explained |
| Jul 25, 2013 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jul 16, 2013 | Mortgages | Loan modification,collection,foreclosure | Explained |
| May 8, 2013 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about Aurora Financial Group
How many complaints does Aurora Financial Group have?
Aurora Financial Group has 22 complaints on record since August 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Aurora Financial Group respond to complaints?
Yes. Aurora Financial Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Aurora Financial Group?
The most common problems are loan modification,collection,foreclosure (13), loan servicing, payments, escrow account (4), application, originator, mortgage broker (2).
Is Aurora Financial Group legit?
Aurora Financial Group is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Aurora Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Aurora Financial Group?
Complain to Aurora Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Aurora Financial Group complaints come from?
Most come from New Jersey (18), Texas (1), AE (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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