Auto loans & leases
Auto Acceptance auto loans & leases complaints
Consumers have filed 11 complaints about Auto Acceptance's auto loans & leases, 2 in the last 12 months. Auto Acceptance answered 0% on time and closed - with relief. See the whole Auto Acceptance record.
Auto Acceptance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Auto Acceptance | 2 | 0% | - |
Latest Auto Acceptance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 5, 2026 | Auto loans & leases | RepossessionNotice to repossess | No timely reply |
| Aug 19, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | No timely reply |
| Sep 27, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | No timely reply |
| Dec 26, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | No timely reply |
| Nov 15, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | No timely reply |
| Sep 18, 2023 | Auto loans & leases | Incorrect information on your reportPersonal information incorrect | No timely reply |
| Jul 25, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| May 5, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | No timely reply |
| Feb 17, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 23, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 8, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Auto Acceptance
No comments yet. Start the conversation - questions are welcome too.