Auto lender · complaint record
Auto Acceptance complaints
Filed under Auto Acceptance, LLC
Consumers have filed 24 complaints about Auto Acceptance since 2016, 7 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 24
- Last 12 months
- 7
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #57 of 193
Since January 2016
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 5, 2026
Most complained-about auto lenders
Auto Acceptance complaints by month
The busiest month was June 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Auto Acceptance answered all time
- Closed with explanation312.5%
- Untimely response2187.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Auto Acceptance complaints are about
Top Auto Acceptance problems
Inside "Incorrect information on your report"
- Account status incorrect 2
- Account information incorrect 2
- Information belongs to someone else 1
- Personal information incorrect 1
- Old information reappears or never goes away 1
Where Auto Acceptance complaints come from
Most complaints: Texas (5), Georgia (3), Kentucky (3), Illinois (2), Virginia (2).
Auto Acceptance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Auto AcceptanceAuto loans & leases | - | 7 | - |
Compare side by side: Auto Acceptance vs The Savings Group · Auto Acceptance vs AC AutoPay LLC, Denver, CO Branch · Auto Acceptance vs CARS Acquisition · Auto Acceptance vs EA Holdings
What people say about Auto Acceptance
All experiencesNo experiences with Auto Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Auto Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 5, 2026 | Auto loans & leases | RepossessionNotice to repossess | No timely reply |
| Aug 19, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | No timely reply |
| Jun 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Jun 17, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jun 4, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Dec 31, 2025 | Credit cards | Other features, terms, or problemsCredit card company forcing arbitration | No timely reply |
| Dec 1, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Sep 27, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | No timely reply |
| Mar 9, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jan 27, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Oct 29, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | No timely reply |
| Dec 26, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | No timely reply |
Questions about Auto Acceptance
How many complaints does Auto Acceptance have?
Auto Acceptance has 24 complaints on record since January 2016, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does Auto Acceptance respond to complaints?
Yes. Auto Acceptance answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Auto Acceptance?
The most common problems are incorrect information on your report (7), repossession (3), took or threatened to take negative or legal action (2).
Is Auto Acceptance legit?
Auto Acceptance is a real company with a public complaint record: consumers have complained about it 24 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Auto Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Auto Acceptance?
Complain to Auto Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Auto Acceptance complaints come from?
Most come from Texas (5), Georgia (3), Kentucky (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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