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Auto loans & leases

Avid Acceptance auto loans & leases complaints

Consumers have filed 90 complaints about Avid Acceptance's auto loans & leases, 15 in the last 12 months. Avid Acceptance answered 100% on time and closed 0% with relief. See the whole Avid Acceptance record.

Avid Acceptance against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Avid Acceptance15new100%0%90

Every auto lender ranked

Latest Avid Acceptance auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Dec 14, 2020Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Dec 9, 2020Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Dec 4, 2020Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanOHExplainedYes
Nov 2, 2020Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCOExplainedYes
Oct 12, 2020Auto loans & leasesManaging the loan or leaseProblem with fees chargedAZExplainedYes
Sep 9, 2020Auto loans & leasesGetting a loan or leaseFraudulent loanMIExplainedYes
Feb 15, 2020Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsINExplainedYes
Jan 7, 2020Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNCExplainedYes
Dec 31, 2019Auto loans & leasesManaging the loan or leaseBilling problemCOExplainedYes
Oct 8, 2019Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsGAExplainedYes
Aug 24, 2019Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Aug 22, 2019Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysCOExplainedYes
Mar 25, 2019Auto loans & leasesIncorrect information on your reportAccount status incorrectNVExplainedYes
Mar 18, 2019Auto loans & leasesManaging the loan or leaseBilling problem-ExplainedYes
Dec 21, 2018Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCOExplainedYes
Dec 20, 2018Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsWAExplainedYes
Oct 5, 2018Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleAZExplainedYes
Oct 3, 2018Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMOExplainedYes
Jul 6, 2018Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Jan 13, 2018Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Oct 26, 2017Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleINExplainedYes
Jul 25, 2017Auto loans & leasesManaging the loan or leaseBilling problemINExplainedNo
Jul 10, 2017Auto loans & leasesGetting a loan or leaseFraudulent loanAZExplainedNo
Jun 15, 2017Auto loans & leasesManaging the loan or leaseBilling problemVAExplainedNo
Oct 27, 2016Auto loans & leasesTaking out the loan or leaseAZExplainedYes
Jul 26, 2016Auto loans & leasesShopping for a loan or leaseMOExplainedNo
Mar 7, 2016Auto loans & leasesProblems when you are unable to payAZExplainedYes
Jan 7, 2016Auto loans & leasesManaging the loan or leaseGAExplainedYes
Jun 9, 2015Auto loans & leasesProblems when you are unable to payAZExplainedYes
Jan 21, 2015Auto loans & leasesManaging the loan or lease-ExplainedNo

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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