Bank Ozk against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Bank Ozk | 11 | new | 100% | 0% | 30 |
Every mortgage company ranked
Latest Bank Ozk mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | Explained | Yes |
| Sep 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | Explained | Yes |
| Jul 17, 2026 | Mortgages | Trouble during payment processPayment process | GA | Explained | Yes |
| Jul 17, 2026 | Mortgages | Trouble during payment processPayment process | GA | Explained | Yes |
| May 20, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | NC | Explained | Yes |
| Apr 21, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | GA | Explained | Yes |
| Jan 27, 2026 | Mortgages | Struggling to pay mortgageForeclosure | GA | Explained | Yes |
| Jan 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | Explained | Yes |
| Jan 16, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | Explained | Yes |
| Jan 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Nov 17, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | GA | Explained | Yes |
| Sep 23, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | AR | Explained | Yes |
| Jul 22, 2025 | Mortgages | Trouble during payment processPaying off the loan | NC | Explained | Yes |
| Mar 10, 2025 | Mortgages | Trouble during payment processFees charged | TX | Explained | Yes |
| Jun 26, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | GA | Explained | Yes |
| Nov 23, 2023 | Mortgages | Struggling to pay mortgageForeclosure | TX | Explained | Yes |
| Mar 7, 2023 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Mar 16, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Sep 24, 2021 | Mortgages | Closing on a mortgage | MD | Explained | Yes |
| Nov 24, 2020 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Jul 5, 2020 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| May 1, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Feb 10, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 16, 2019 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Jun 12, 2019 | Mortgages | Closing on a mortgage | NJ | Explained | Yes |
| Dec 28, 2018 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Dec 3, 2018 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Oct 1, 2018 | Mortgages | Incorrect information on your reportInformation belongs to someone else | TX | Explained | Yes |
| May 4, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Dec 19, 2017 | Mortgages | Closing on a mortgage | AL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Bank Ozk
No comments yet. Start the conversation - questions are welcome too.