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Payday & personal loans

BB&T payday & personal loans complaints

Consumers have filed 139 complaints about BB&T's payday & personal loans. See the whole BB&T record.

BB&T against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13BB&T0new--139

Every lender ranked

Latest BB&T payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Feb 11, 2020Payday & personal loansProblem with additional add-on products or services-ExplainedYes
Dec 4, 2019Payday & personal loansCharged fees or interest you didn't expectLAExplainedYes
Nov 9, 2019Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Nov 8, 2019Payday & personal loansProblem with additional add-on products or servicesWVExplainedYes
Sep 18, 2019Payday & personal loansLoan payment wasn't credited to your accountNCExplainedYes
Aug 21, 2019Payday & personal loansStruggling to pay your loanVAExplainedYes
Aug 16, 2019Payday & personal loansCan't contact lender or servicerPAExplainedYes
Aug 5, 2019Payday & personal loansProblem with the payoff process at the end of the loan-ExplainedYes
Jul 1, 2019Payday & personal loansGetting the loanFLExplainedYes
Apr 26, 2019Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Apr 24, 2019Payday & personal loansGetting a line of creditPAExplainedYes
Mar 22, 2019Payday & personal loansGetting a line of creditVAExplainedYes
Mar 15, 2019Payday & personal loansStruggling to pay your loanPAExplainedYes
Mar 11, 2019Payday & personal loansProblem with additional add-on products or servicesGAExplainedYes
Mar 6, 2019Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Feb 25, 2019Payday & personal loansCharged fees or interest you didn't expectARExplainedYes
Feb 24, 2019Payday & personal loansCharged fees or interest you didn't expectARExplainedYes
Dec 27, 2018Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognize-ExplainedYes
Nov 6, 2018Payday & personal loansProblem when making paymentsPAExplainedYes
Oct 27, 2018Payday & personal loansGetting a line of creditSCExplainedYes
Oct 24, 2018Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Sep 27, 2018Payday & personal loansGetting the loanMSExplainedYes
Sep 7, 2018Payday & personal loansStruggling to pay your loanNCExplainedYes
Aug 30, 2018Payday & personal loansProblem when making paymentsWVExplainedYes
Aug 24, 2018Payday & personal loansProblem with the payoff process at the end of the loanLAExplainedYes
Jun 19, 2018Payday & personal loansGetting a line of creditNCExplainedYes
Jun 16, 2018Payday & personal loansProblem when making paymentsVAExplainedYes
Jun 5, 2018Payday & personal loansGetting the loanWVExplainedYes
May 23, 2018Payday & personal loansCharged fees or interest you didn't expectSCExplainedYes
Apr 11, 2018Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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