Beacon Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Beacon Financial | 5 | new | 100% | 40% | 35 |
Every mortgage company ranked
Latest Beacon Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NY | Explained | Yes |
| Sep 26, 2026 | Mortgages | Trouble during payment processPayment process | PA | Money back | Yes |
| Jul 31, 2026 | Mortgages | Struggling to pay mortgageForeclosure | MA | Explained | Yes |
| Mar 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NY | Money back | Yes |
| Feb 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CT | Explained | Yes |
| Mar 26, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NY | Explained | Yes |
| Mar 8, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | NY | Explained | Yes |
| Jul 29, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | UT | Explained | Yes |
| Mar 31, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | MA | Explained | Yes |
| Feb 1, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MA | Explained | Yes |
| Sep 27, 2023 | Mortgages | Trouble during payment processPayment process | MA | Explained | Yes |
| Aug 14, 2023 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Feb 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CT | Fixed | Yes |
| Sep 22, 2022 | Mortgages | Trouble during payment process | CT | Explained | Yes |
| Jul 7, 2022 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Apr 11, 2022 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Mar 22, 2022 | Mortgages | Trouble during payment process | NY | Money back | No |
| Dec 9, 2021 | Mortgages | Trouble during payment process | CT | Explained | Yes |
| Nov 12, 2021 | Mortgages | Trouble during payment process | VT | Money back | Yes |
| Oct 8, 2021 | Mortgages | Trouble during payment process | MA | Money back | Yes |
| Oct 6, 2021 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Aug 29, 2021 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | MA | Explained | Yes |
| Aug 13, 2021 | Mortgages | Struggling to pay mortgage | VT | Explained | Yes |
| Mar 15, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Feb 12, 2021 | Mortgages | Incorrect information on your reportAccount status incorrect | MA | Explained | Yes |
| Jan 30, 2021 | Mortgages | Closing on a mortgage | MA | Explained | Yes |
| Jan 12, 2021 | Mortgages | Trouble during payment process | TX | Money back | Yes |
| Oct 5, 2020 | Mortgages | Trouble during payment process | MA | Fixed | Yes |
| Sep 7, 2020 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Aug 9, 2020 | Mortgages | Trouble during payment process | MA | Money back | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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