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Complaint log

Blackhawk Network complaint log

The newest complaints about Blackhawk Network, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Sep 22, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletVAExplainedYes
Sep 21, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Sep 19, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardNJExplainedYes
Sep 18, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletWIExplainedYes
Sep 17, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement card-ExplainedYes
Sep 17, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferALExplainedYes
Sep 16, 2025Prepaid & gift cardsUnexpected or other feesKYExplainedYes
Sep 16, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the card-ExplainedYes
Sep 12, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Sep 9, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMIExplainedYes
Sep 9, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineGAExplainedYes
Sep 9, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedNo
Sep 9, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCOExplainedYes
Sep 8, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineOHExplainedYes
Sep 4, 2025Credit cardsTrouble using your cardCan't use card to make purchasesNHExplainedYes
Sep 3, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Sep 2, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCOExplainedYes
Sep 2, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Aug 31, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Aug 30, 2025Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardFLExplainedYes
Aug 29, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardCAExplainedYes
Aug 29, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardNJExplainedYes
Aug 27, 2025Prepaid & gift cardsUnexpected or other feesAZMoney backYes
Aug 27, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
Aug 26, 2025Prepaid & gift cardsUnexpected or other feesKYExplainedYes
Aug 23, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardNJExplainedYes
Aug 21, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardPRExplainedYes
Aug 18, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Aug 18, 2025Prepaid & gift cardsUnexpected or other feesNHExplainedYes
Aug 15, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMDExplainedYes
Aug 14, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineFLExplainedYes
Aug 13, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Aug 13, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlinePAExplainedYes
Aug 12, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardGAExplainedYes
Aug 12, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineIDExplainedYes
Aug 11, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing card-ExplainedYes
Aug 11, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardNJExplainedYes
Aug 7, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardUTExplainedYes
Aug 7, 2025Credit cardsClosing your accountCan't close your accountKYExplainedYes
Aug 4, 2025Credit cardsClosing your accountCan't close your accountKYExplainedYes
Aug 4, 2025Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Jul 31, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Jul 29, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMIExplainedYes
Jul 29, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMOExplainedYes
Jul 28, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferUTExplainedYes
Jul 27, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineOHExplainedYes
Jul 27, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNCExplainedYes
Jul 24, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardVAExplainedYes
Jul 21, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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