Mortgages
BOK Financial mortgages complaints
Consumers have filed 360 complaints about BOK Financial's mortgages, 28 in the last 12 months. BOK Financial answered 100% on time and closed 0% with relief. See the whole BOK Financial record.
BOK Financial against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | BOK Financial | 28 | 100% | 0% |
Latest BOK Financial mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Nov 8, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Nov 3, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Nov 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 29, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 15, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 9, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Sep 25, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Sep 2, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Aug 18, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 10, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jul 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 17, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 1, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| May 28, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 26, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 20, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 18, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 19, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 29, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| Dec 23, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 19, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 1, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 30, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 27, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about BOK Financial
No comments yet. Start the conversation - questions are welcome too.