Lender · complaint record
BorrowersFirst complaints
Filed under BorrowersFirst, Inc.
Consumers have filed 14 complaints about BorrowersFirst since 2016, none in the last 12 months. It answered 78.6% on time and closed 0% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 0
- Answered on time
- 78.6%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2016
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Dec 19, 2017
BorrowersFirst complaints by month
The busiest month was January 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How BorrowersFirst answered all time
- Closed with explanation14100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What BorrowersFirst complaints are about
Top BorrowersFirst problems
Inside "Communication tactics"
- Frequent or repeated calls 1
- Called outside of 8am-9pm 1
Where BorrowersFirst complaints come from
Most complaints: Rhode Island (3), Florida (2), Pennsylvania (2), Georgia (1), Illinois (1).
BorrowersFirst compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | BorrowersFirstPayday & personal loans | - | 0 | - |
Compare side by side: BorrowersFirst vs SoLo Funds · BorrowersFirst vs AAA Auto Title Loans · BorrowersFirst vs Powerpay · BorrowersFirst vs AmeriCash
What people say about BorrowersFirst
All experiencesNo experiences with BorrowersFirst yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest BorrowersFirst complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 19, 2017 | Payday & personal loans | Problem when making payments | Explained |
| Dec 13, 2017 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Nov 14, 2017 | Payday & personal loans | Problem when making payments | Explained |
| Nov 8, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 2, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 18, 2017 | Credit cards | Identity theft / Fraud / Embezzlement | Explained |
| Jan 23, 2017 | Payday & personal loans | Managing the loan or lease | Explained |
| Jan 12, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 24, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 21, 2016 | Payday & personal loans | Managing the loan or lease | Explained |
| Jun 20, 2016 | Payday & personal loans | Problems when you are unable to pay | Explained |
| Apr 21, 2016 | Debt collection | Communication tacticsCalled outside of 8am-9pm | Explained |
Questions about BorrowersFirst
How many complaints does BorrowersFirst have?
BorrowersFirst has 14 complaints on record since January 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does BorrowersFirst respond to complaints?
Yes. BorrowersFirst answered 78.6% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with BorrowersFirst?
The most common problems are communication tactics (2), managing the loan or lease (2), problem when making payments (2).
Is BorrowersFirst legit?
BorrowersFirst is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is BorrowersFirst legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against BorrowersFirst?
Complain to BorrowersFirst in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most BorrowersFirst complaints come from?
Most come from Rhode Island (3), Florida (2), Pennsylvania (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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