Complaint log
Busey Bank complaint log
The newest complaints about Busey Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 28, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Aug 21, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 12, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 21, 2023 | Bank accounts | Managing an accountProblem accessing account | Explained |
| May 4, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 28, 2023 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 7, 2023 | Bank accounts | Closing an accountFees charged for closing account | Money back |
| Feb 6, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 29, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 10, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 6, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 3, 2022 | Bank accounts | Managing an accountCashing a check | Explained |
| Apr 18, 2022 | Mortgages | Trouble during payment process | Explained |
| Apr 15, 2022 | Bank accounts | Closing an accountCan't close your account | Explained |
| Mar 21, 2022 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 2, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Feb 23, 2022 | Mortgages | Closing on a mortgage | Explained |
| Feb 14, 2022 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Feb 2, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 20, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 12, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Fixed |
| Dec 14, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Dec 14, 2021 | Bank accounts | Closing an accountCan't close your account | Money back |
| Dec 7, 2021 | Bank accounts | Closing an accountFunds not received from closed account | Money back |
| Nov 18, 2021 | Payday & personal loans | Getting a line of credit | Explained |
| Nov 8, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 7, 2021 | Bank accounts | Managing an accountCashing a check | Explained |
| Aug 25, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Aug 23, 2021 | Money transfers & apps | Other service problem | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works