Mortgages
Busey Bank mortgages complaints
Consumers have filed 8 complaints about Busey Bank's mortgages, 3 in the last 12 months. Busey Bank answered 100% on time and closed 0% with relief. See the whole Busey Bank record.
Busey Bank against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Busey Bank | 3 | 100% | 0% |
Latest Busey Bank mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Dec 22, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Nov 21, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 2, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Nov 1, 2023 | Mortgages | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Apr 18, 2022 | Mortgages | Trouble during payment process | Explained |
| Feb 23, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jan 20, 2022 | Mortgages | Struggling to pay mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Busey Bank
No comments yet. Start the conversation - questions are welcome too.