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Debt collector · complaint record

Merchants and Medical Credit complaints

Consumers have filed 618 complaints about Merchants and Medical Credit since 2013, 104 of them in the last 12 months (+13% on the year before). It answered 98.1% on time and closed 28% with relief for the customer - about the same as a typical debt collector. The most common problem is attempts to collect debt not owed.

Good response record. How it works

Complaints on record
618

Since March 2013

Last 12 months
104

+13% vs the year before

Answered on time
98.1%

Industry: 96.5%

Closed with relief
28%

Typical debt collector: 24%

Last 30 days
7

Newest: Nov 10, 2026

Rank
#196 of 1,963

Most complained-about debt collectors

Merchants and Medical Credit complaints by month

The busiest month was January 2025 (13 complaints). Complaints in the last 12 months are up 13% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Merchants and Medical Credit answered last 12 months

  • Closed with non-monetary relief2927.9%
  • Closed with explanation7471.2%
  • In progress11%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time36/4598.1% on time
  • Relief for customers24/4028.2% closed with relief
  • Complaint trend9/15+13% vs last year

What Merchants and Medical Credit complaints are about

Top Merchants and Medical Credit problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 132
  • Debt was result of identity theft 52
  • Debt was paid 24
  • Debt was already discharged in bankruptcy and is no longer owed 6

Where Merchants and Medical Credit complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Michigan (407), Illinois (29), Georgia (26), Ohio (16), Indiana (15).

Merchants and Medical Credit compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Ray KleinDebt collection6107+45%86%0%F
2Business Processing SolutionsDebt collection35106+74%97.2%0%D
3Blitt and Gaines, P.CDebt collection52106-31%98.1%0%C
4A & O Recovery SolutionsDebt collection0105+102%0%-F
5Merchants and Medical CreditDebt collection69104+13%98.1%28%B
6Omega RMSDebt collection47103-2%97.1%6%D
7Adler Wallach & AssociatesDebt collection50102+11%99%0%C
8Alliance OneDebt collection96102-29%99%100%A

Compare side by side: Merchants and Medical Credit vs Ray Klein · Merchants and Medical Credit vs Business Processing Solutions · Merchants and Medical Credit vs Blitt and Gaines, P.C · Merchants and Medical Credit vs A & O Recovery Solutions

What people say about Merchants and Medical Credit

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Latest Merchants and Medical Credit complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Nov 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Oct 23, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 22, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes
Oct 19, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMIExplainedYes
Oct 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Sep 30, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIFixedYes
Sep 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Sep 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursKSIn progressYes
Sep 12, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMIExplainedYes

Questions about Merchants and Medical Credit

How many complaints does Merchants and Medical Credit have?

Merchants and Medical Credit has 618 complaints on record since March 2013, including 104 in the last 12 months and 7 in the last 30 days. That makes it number 466 of every company by complaints this year.

Does Merchants and Medical Credit respond to complaints?

Yes. Merchants and Medical Credit answered 98.1% of its complaints on time (within 15 days) and closed 28% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 69/100 (grade B).

What do people complain about most with Merchants and Medical Credit?
Is Merchants and Medical Credit legit?

Merchants and Medical Credit is a real company with a public complaint record: consumers have complained about it 618 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Merchants and Medical Credit legit? for the signals, red flags and how to protect yourself.

Are complaints about Merchants and Medical Credit going up or down?

Up. There were 104 complaints in the last 12 months against 92 in the 12 before (+13%). See every month.

How do I file a complaint against Merchants and Medical Credit?

Complain to Merchants and Medical Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Merchants and Medical Credit complaints come from?

Most come from Michigan (407), Illinois (29), Georgia (26). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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