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Complaint log

Caliber Home Loans complaint log

The newest complaints about Caliber Home Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 19, 2024Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Nov 23, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Nov 19, 2024Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes
Nov 8, 2024MortgagesIncorrect information on your reportAccount status incorrectNJExplainedYes
Nov 2, 2024MortgagesTrouble during payment processPayment processNCExplainedNo
Sep 24, 2024Credit reportingImproper use of your reportReporting company used your report improperlyOHExplainedNo
Jul 27, 2024Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Jul 9, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsWAExplainedYes
Jun 24, 2024Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Jun 23, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
May 20, 2024MortgagesIncorrect information on your reportAccount information incorrectLAExplainedYes
May 16, 2024MortgagesTrouble during payment processPayment processWAExplainedYes
May 1, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 1, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Apr 19, 2024Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Apr 18, 2024Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Apr 15, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Apr 12, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeSCExplainedYes
Apr 4, 2024MortgagesStruggling to pay mortgageForeclosureINExplainedYes
Apr 4, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMOExplainedYes
Mar 25, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Mar 18, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyILExplainedYes
Mar 18, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Mar 9, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingFLExplainedYes
Mar 5, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Feb 27, 2024Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Feb 27, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Feb 26, 2024Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Feb 26, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MIExplainedYes
Feb 26, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Feb 25, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMAExplainedYes
Feb 23, 2024Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Feb 16, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Feb 13, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyINExplainedYes
Feb 2, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jan 31, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 26, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXExplainedYes
Jan 26, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 25, 2024Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Jan 23, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Jan 22, 2024Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Jan 22, 2024MortgagesTrouble during payment processFees chargedDEExplainedYes
Jan 22, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 8, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
Jan 4, 2024MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 31, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseWIExplainedYes
Dec 29, 2023Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Dec 28, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtNJExplainedYes
Dec 27, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresLAExplainedYes
Dec 22, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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