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Crypto

Capital One crypto complaints

Consumers have filed 142 complaints about Capital One's crypto, 31 in the last 12 months (+24%). Capital One answered 100% on time and closed 13% with relief. See the whole Capital One record.

Capital One against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Capital One31+24%100%13%142

Every crypto platform ranked

Latest Capital One crypto complaints

ReceivedAboutIssueStateAnswerOn time
Dec 4, 2025CryptoFraud or scamNJExplainedYes
Nov 8, 2025CryptoFraud or scamARExplainedYes
Oct 18, 2025CryptoOther transaction problemLAExplainedYes
Oct 10, 2025CryptoOther transaction problemCAExplainedYes
Jul 25, 2025CryptoOther transaction problemMAExplainedYes
Jul 23, 2025CryptoFraud or scamUTExplainedYes
Jun 25, 2025CryptoFraud or scamGAFixedYes
Jun 13, 2025CryptoOther transaction problemPAExplainedYes
Jun 5, 2025CryptoOther service problemCTExplainedYes
Jun 2, 2025CryptoFraud or scamVAExplainedYes
May 25, 2025CryptoFraud or scamGAExplainedYes
Apr 8, 2025CryptoFraud or scamFLExplainedYes
Mar 22, 2025CryptoOther transaction problemNYExplainedYes
Mar 18, 2025CryptoFraud or scamNYExplainedYes
Feb 28, 2025CryptoFraud or scamNYExplainedYes
Feb 28, 2025CryptoOther transaction problemNYExplainedYes
Feb 25, 2025CryptoFraud or scamNYExplainedYes
Feb 23, 2025CryptoFraud or scamCAExplainedYes
Jan 31, 2025CryptoOther transaction problemTXExplainedYes
Jan 20, 2025CryptoMoney was not available when promisedTXExplainedYes
Jan 18, 2025CryptoMoney was not available when promisedMSExplainedYes
Jan 18, 2025CryptoMoney was not available when promisedFLExplainedYes
Jan 17, 2025CryptoMoney was not available when promisedILExplainedYes
Jan 17, 2025CryptoMoney was not available when promisedNYExplainedYes
Jan 16, 2025CryptoMoney was not available when promisedNYExplainedYes
Dec 21, 2024CryptoConfusing or missing disclosuresNYExplainedYes
Nov 6, 2024CryptoOther service problemTXExplainedYes
Nov 4, 2024CryptoFraud or scamCAExplainedYes
Oct 25, 2024CryptoOther transaction problemFLExplainedYes
Oct 21, 2024CryptoFraud or scamNYExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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