Auto loans & leases
CARS Acquisition auto loans & leases complaints
Consumers have filed 53 complaints about CARS Acquisition's auto loans & leases, 13 in the last 12 months. CARS Acquisition answered 92.3% on time and closed 23% with relief. See the whole CARS Acquisition record.
CARS Acquisition against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | CARS Acquisition | 13 | 92.3% | 23% |
Latest CARS Acquisition auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 12, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Aug 3, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jul 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 15, 2026 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jun 10, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 30, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 21, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Fixed |
| May 19, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| May 1, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Mar 15, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 19, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Fixed |
| Jan 31, 2026 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 10, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 5, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Aug 13, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jul 6, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Money back |
| Jul 3, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 16, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Fixed |
| Nov 15, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 23, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Sep 26, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Dec 20, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 15, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jul 20, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 15, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 27, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 22, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 11, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 10, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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