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Payday & personal loans

Carvana Group payday & personal loans complaints

Consumers have filed 18 complaints about Carvana Group's payday & personal loans, 1 in the last 12 months. Carvana Group answered 100% on time and closed 0% with relief. See the whole Carvana Group record.

Carvana Group against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Carvana Group1new100%0%18

Every lender ranked

Latest Carvana Group payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Apr 17, 2026Payday & personal loansGetting the loanARExplainedYes
Mar 28, 2025Payday & personal loansVehicle was damaged or destroyed the vehicleCOExplainedYes
Nov 15, 2024Payday & personal loansVehicle was repossessed or sold the vehicleNJExplainedYes
Oct 5, 2024Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jul 18, 2023Payday & personal loansGetting the loanGAExplainedYes
Jun 6, 2023Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Mar 16, 2023Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Nov 16, 2022Payday & personal loansGetting the loanNHExplainedYes
Sep 14, 2022Payday & personal loansGetting the loanILExplainedYes
Sep 8, 2022Payday & personal loansCan't contact lender or servicerAKExplainedYes
Aug 5, 2022Payday & personal loansGetting a line of creditGAExplainedYes
Jun 9, 2022Payday & personal loansGetting the loanTXExplainedYes
Feb 2, 2022Payday & personal loansProblem with cash advanceTNExplainedYes
Sep 25, 2021Payday & personal loansCan't contact lender or servicerILExplainedYes
Sep 23, 2021Payday & personal loansVehicle was damaged or destroyed the vehicleVAExplainedYes
Apr 25, 2021Payday & personal loansCan't contact lender or servicerCOExplainedYes
May 8, 2020Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedNo
Apr 17, 2020Payday & personal loansCan't contact lender or servicerCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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