Lender · complaint record
Aqua Finance complaints
Filed under Aqua Finance, Inc.
Consumers have filed 1,061 complaints about Aqua Finance since 2014, 335 of them in the last 12 months (+33% on the year before). It answered 100% on time and closed 1% with relief for the customer - less often than a typical lender. The most common problem is incorrect information on your report. It is the 7th most complained-about of 272 personal & payday lenders this year.
Average response record. How it works
- Complaints on record
- 1,061
- Last 12 months
- 335
- Answered on time
- 100%
- Closed with relief
- 1%
- Last 30 days
- 8
- Rank
- #7 of 272
Since September 2014
+33% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 28, 2026
Most complained-about personal & payday lenders
Aqua Finance complaints by month
The busiest month was July 2026 (41 complaints). Complaints in the last 12 months are up 33% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Aqua Finance answered last 12 months
- Closed with monetary relief20.6%
- Closed with non-monetary relief20.6%
- Closed with explanation32797.6%
- In progress41.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers4/401.2% closed with relief
- Complaint trend7/15+33% vs last year
What Aqua Finance complaints are about
Top Aqua Finance problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 73
- Account information incorrect 68
- Information belongs to someone else 51
- Old information reappears or never goes away 4
- Public record information inaccurate 3
- Personal information incorrect 2
Where Aqua Finance complaints come from
Most complaints: Texas (216), Florida (190), California (108), Georgia (52), North Carolina (45).
Aqua Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Dave OperatingPayday & personal loans | 33 | 416 | F |
| 2 | Solar MosaicPayday & personal loans | 5 | 387 | F |
| 3 | Aqua FinancePayday & personal loans | 56 | 335 | C |
| 4 | Solar ServicingPayday & personal loans | 55 | 288 | C |
| 5 | Zip Co USPayday & personal loans | 26 | 287 | F |
| 6 | Rosebud Economic DevelopmentPayday & personal loans | 3 | 281 | F |
| 7 | Uprova CreditPayday & personal loans | 45 | 266 | D |
| 8 | WLCCPayday & personal loans | 30 | 260 | F |
Compare side by side: Aqua Finance vs Dave Operating · Aqua Finance vs Solar Mosaic · Aqua Finance vs Solar Servicing · Aqua Finance vs Zip Co US
What people say about Aqua Finance
All experiencesNo experiences with Aqua Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Aqua Finance complaints
Full logQuestions about Aqua Finance
How many complaints does Aqua Finance have?
Aqua Finance has 1,061 complaints on record since September 2014, including 335 in the last 12 months and 8 in the last 30 days. That makes it number 243 of every company by complaints this year.
Does Aqua Finance respond to complaints?
Yes. Aqua Finance answered 100% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix; 0.6% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 56/100 (grade C).
What do people complain about most with Aqua Finance?
The most common problems are incorrect information on your report (204), charged fees or interest you didn't expect (130), attempts to collect debt not owed (89).
Is Aqua Finance legit?
Aqua Finance is a real company with a public complaint record: consumers have complained about it 1,061 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Aqua Finance legit? for the signals, red flags and how to protect yourself.
Are complaints about Aqua Finance going up or down?
Up. There were 335 complaints in the last 12 months against 251 in the 12 before (+33%). See every month.
How do I file a complaint against Aqua Finance?
Complain to Aqua Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Aqua Finance complaints come from?
Most come from Texas (216), Florida (190), California (108). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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