Mortgage company · complaint record
Century Mortgage complaints
Filed under CENTURY MORTGAGE COMPANY
Consumers have filed 7 complaints about Century Mortgage since 2014, none in the last 12 months. It answered 57.1% on time and closed 29% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 57.1%
- Closed with relief
- 29%
- Last 30 days
- 0
- Rank
- -
Since July 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 28, 2021
Century Mortgage complaints by month
The busiest month was April 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Century Mortgage answered all time
- Closed with non-monetary relief228.6%
- Closed with explanation571.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Century Mortgage problems
Where Century Mortgage complaints come from
Most complaints: Virginia (4), Florida (1), Kentucky (1), Maryland (1).
Century Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Century MortgageMortgages | - | 0 | - |
Compare side by side: Century Mortgage vs Midwest Loan Services · Century Mortgage vs Truhome Solutions · Century Mortgage vs NEXA Mortgage · Century Mortgage vs Hilltop
What people say about Century Mortgage
All experiencesNo experiences with Century Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Century Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 28, 2021 | Mortgages | Trouble during payment process | Explained |
| Apr 14, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Apr 8, 2015 | Mortgages | Loan servicing, payments, escrow account | Fixed |
| Mar 9, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Feb 23, 2015 | Mortgages | Loan servicing, payments, escrow account | Fixed |
| Sep 24, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jul 1, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Century Mortgage
How many complaints does Century Mortgage have?
Century Mortgage has 7 complaints on record since July 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Century Mortgage respond to complaints?
Yes. Century Mortgage answered 57.1% of its complaints on time (within 15 days) and closed 29% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Century Mortgage?
The most common problems are loan servicing, payments, escrow account (4), application, originator, mortgage broker (2), trouble during payment process (1).
Is Century Mortgage legit?
Century Mortgage is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Century Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Century Mortgage?
Complain to Century Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Century Mortgage complaints come from?
Most come from Virginia (4), Florida (1), Kentucky (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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