Debt collector · complaint record
Certified Solutions complaints
Filed under Certified Solutions, Inc
Consumers have filed 73 complaints about Certified Solutions since 2016, 9 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 73
- Last 12 months
- 9
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #763 of 1,963
Since March 2016
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 28, 2026
Most complained-about debt collectors
Certified Solutions complaints by month
The busiest month was November 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Certified Solutions answered all time
- Closed with explanation7298.6%
- Closed11.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Certified Solutions complaints are about
Top Certified Solutions problems
Inside "Attempts to collect debt not owed"
- Debt was paid 16
- Debt is not yours 12
- Debt was result of identity theft 1
Where Certified Solutions complaints come from
Most complaints: New Jersey (59), California (4), Florida (3), New York (3), Texas (2).
Certified Solutions compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Certified SolutionsDebt collection | - | 9 | - |
Compare side by side: Certified Solutions vs Green Square · Certified Solutions vs EMoneyUSA · Certified Solutions vs Mullooly Jeffrey Rooney & Flynn · Certified Solutions vs Credit World Services
What people say about Certified Solutions
All experiencesNo experiences with Certified Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Certified Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 11, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 5, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 21, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 22, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about Certified Solutions
How many complaints does Certified Solutions have?
Certified Solutions has 73 complaints on record since March 2016, including 9 in the last 12 months and 1 in the last 30 days. That makes it number 1,516 of every company by complaints this year.
Does Certified Solutions respond to complaints?
Yes. Certified Solutions answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Certified Solutions?
The most common problems are attempts to collect debt not owed (29), false statements or representation (6), improper use of your report (3).
Is Certified Solutions legit?
Certified Solutions is a real company with a public complaint record: consumers have complained about it 73 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Certified Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Certified Solutions?
Complain to Certified Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Certified Solutions complaints come from?
Most come from New Jersey (59), California (4), Florida (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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