Mortgage company · complaint record
Chaos Home Loans complaints
Filed under Chaos Home Loans LLC
Consumers have filed 6 complaints about Chaos Home Loans since 2019, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since April 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 4, 2026
Most complained-about mortgage lenders & servicers
Chaos Home Loans complaints by month
The busiest month was April 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Chaos Home Loans answered all time
- Closed with explanation583.3%
- Untimely response116.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Chaos Home Loans problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Negative impact of inaccurate appraisal 1
Where Chaos Home Loans complaints come from
Most complaints: Texas (1), Florida (1), Illinois (1), Kansas (1), Michigan (1).
Chaos Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Chaos Home LoansMortgages | - | 1 | - |
Compare side by side: Chaos Home Loans vs Midwest Loan Services · Chaos Home Loans vs Truhome Solutions · Chaos Home Loans vs NEXA Mortgage · Chaos Home Loans vs Hilltop
What people say about Chaos Home Loans
All experiencesNo experiences with Chaos Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Chaos Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | No timely reply |
| Jul 27, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 31, 2021 | Mortgages | Closing on a mortgage | Explained |
| Mar 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 17, 2019 | Mortgages | Trouble during payment process | Explained |
| Apr 2, 2019 | Mortgages | Closing on a mortgage | Explained |
Questions about Chaos Home Loans
How many complaints does Chaos Home Loans have?
Chaos Home Loans has 6 complaints on record since April 2019, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Chaos Home Loans respond to complaints?
Yes. Chaos Home Loans answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Chaos Home Loans?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), closing on a mortgage (2), trouble during payment process (1).
Is Chaos Home Loans legit?
Chaos Home Loans is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Chaos Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Chaos Home Loans?
Complain to Chaos Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Chaos Home Loans complaints come from?
Most come from Texas (1), Florida (1), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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