Debt collector · complaint record
Choice Recovery complaints
Filed under Choice Recovery, Inc.
Consumers have filed 846 complaints about Choice Recovery since 2013, none in the last 12 months. It answered 98.2% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 846
- Last 12 months
- 0
- Answered on time
- 98.2%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Dec 5, 2022
Choice Recovery complaints by month
The busiest month was September 2020 (21 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Choice Recovery answered all time
- Closed with monetary relief10.1%
- Closed with explanation78692.9%
- Closed597%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Choice Recovery complaints are about
Top Choice Recovery problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 157
- Debt was result of identity theft 57
- Debt was paid 57
- Debt was already discharged in bankruptcy and is no longer owed 8
Where Choice Recovery complaints come from
Most complaints: Ohio (267), Florida (230), Georgia (57), Texas (53), Illinois (37).
Choice Recovery compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Choice RecoveryDebt collection | - | 0 | - |
Compare side by side: Choice Recovery vs Green Square · Choice Recovery vs EMoneyUSA · Choice Recovery vs Mullooly Jeffrey Rooney & Flynn · Choice Recovery vs Credit World Services
What people say about Choice Recovery
All experiencesNo experiences with Choice Recovery yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Choice Recovery complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 5, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 4, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 4, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 3, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 3, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 2, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 20, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 17, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 9, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 3, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 21, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about Choice Recovery
How many complaints does Choice Recovery have?
Choice Recovery has 846 complaints on record since August 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Choice Recovery respond to complaints?
Yes. Choice Recovery answered 98.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Choice Recovery?
The most common problems are attempts to collect debt not owed (279), written notification about debt (206), incorrect information on your report (84).
Is Choice Recovery legit?
Choice Recovery is a real company with a public complaint record: consumers have complained about it 846 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Choice Recovery legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Choice Recovery?
Complain to Choice Recovery in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Choice Recovery complaints come from?
Most come from Ohio (267), Florida (230), Georgia (57). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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