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Complaint log

Chrysalis complaint log

The newest complaints about Chrysalis, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Apr 5, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageWIExplainedYes
Apr 1, 2022MortgagesTrouble during payment processSDExplainedYes
Mar 18, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMDExplainedYes
Mar 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Mar 11, 2022MortgagesTrouble during payment processWIExplainedYes
Feb 24, 2022MortgagesTrouble during payment processOHExplainedYes
Feb 18, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jan 22, 2022Auto loans & leasesGetting a loan or leaseCredit denialTXExplainedYes
Jan 19, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Jan 5, 2022MortgagesTrouble during payment processTNExplainedYes
Dec 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Dec 23, 2021MortgagesTrouble during payment processFLExplainedYes
Dec 6, 2021MortgagesTrouble during payment processNCExplainedYes
Dec 6, 2021MortgagesTrouble during payment processGAExplainedYes
Nov 5, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Oct 26, 2021MortgagesTrouble during payment processALExplainedYes
Oct 5, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 10, 2021MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jun 25, 2021Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Jun 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageTNExplainedYes
Jun 16, 2021MortgagesTrouble during payment processOHExplainedYes
Jun 7, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 26, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
May 13, 2021MortgagesTrouble during payment processINExplainedYes
May 6, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Apr 15, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Apr 1, 2021MortgagesClosing on a mortgageGAExplainedYes
Mar 30, 2021MortgagesApplying for a mortgage or refinancing an existing mortgage-ExplainedYes
Mar 22, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Mar 20, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Mar 9, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Feb 21, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedNo
Feb 16, 2021MortgagesTrouble during payment processFLExplainedYes
Feb 10, 2021MortgagesTrouble during payment processTXExplainedNo
Dec 11, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Dec 9, 2020MortgagesClosing on a mortgageMDExplainedYes
Dec 3, 2020Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Nov 10, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedNo
Oct 26, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Oct 9, 2020MortgagesTrouble during payment processNHExplainedYes
Sep 23, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Sep 23, 2020MortgagesClosing on a mortgageDEExplainedYes
Sep 20, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Sep 16, 2020MortgagesImproper use of your reportReporting company used your report improperlyARExplainedYes
Aug 5, 2020MortgagesClosing on a mortgageFLExplainedYes
Jul 29, 2020MortgagesTrouble during payment processCAExplainedYes
Jul 25, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Jun 17, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Jun 17, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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