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Complaint log

Client Services complaint log

The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 28, 2026Debt collectionThreatened to contact someone or share information improperlyContacted your employerWYExplainedYes
Jul 24, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtWVExplainedYes
Jul 21, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtWAExplainedYes
Jul 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidNCExplainedYes
Jul 13, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Jul 10, 2026Credit cardsProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsMIExplainedYes
Jul 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountARExplainedYes
Jul 6, 2026Debt collectionCommunication tacticsFrequent or repeated callsALExplainedYes
Jul 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Jun 26, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Jun 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jun 23, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingAZExplainedYes
Jun 22, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtMOExplainedYes
Jun 18, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNJExplainedYes
Jun 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Jun 17, 2026Debt collectionCommunication tacticsFrequent or repeated callsARExplainedYes
Jun 15, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Jun 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Jun 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Jun 7, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Jun 2, 2026Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
May 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
May 27, 2026Debt relief & credit repairDidn't provide services promisedMIExplainedYes
May 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMIExplainedYes
May 19, 2026Debt collectionCommunication tacticsFrequent or repeated callsGAExplainedYes
May 18, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftWAExplainedYes
May 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 15, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTNExplainedYes
May 13, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNJExplainedYes
May 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
May 11, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMIExplainedYes
May 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtALExplainedYes
May 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedYes
May 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
May 4, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmCTExplainedYes
Apr 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursDEExplainedYes
Apr 29, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Apr 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Apr 28, 2026Debt collectionCommunication tacticsFrequent or repeated callsMIExplainedYes
Apr 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Apr 24, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingHIExplainedYes
Apr 24, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtINExplainedYes
Apr 22, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Apr 22, 2026Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Apr 17, 2026Debt collectionCommunication tacticsFrequent or repeated callsNCExplainedYes
Apr 13, 2026Credit cardsOther features, terms, or problemsOther problemVAExplainedYes
Apr 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtILExplainedYes
Apr 10, 2026Debt collectionCommunication tacticsFrequent or repeated callsMDExplainedYes
Apr 9, 2026Debt collectionCommunication tacticsFrequent or repeated callsPAExplainedYes
Apr 7, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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