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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026CryptoOther transaction problemMOMoney backYes
Oct 13, 2026CryptoConfusing or missing disclosuresILIn progressYes
Oct 12, 2026CryptoOther transaction problemMAExplainedYes
Oct 11, 2026CryptoOther transaction problemTXExplainedYes
Oct 10, 2026CryptoOther transaction problemMDMoney backYes
Oct 10, 2026CryptoConfusing or missing disclosuresNYIn progressYes
Oct 9, 2026CryptoMoney was not available when promisedVIExplainedYes
Oct 8, 2026CryptoFraud or scamCAIn progressYes
Oct 7, 2026CryptoFraud or scamOHExplainedYes
Oct 7, 2026CryptoFraud or scamFLExplainedNo
Oct 7, 2026CryptoOther transaction problemNCMoney backYes
Oct 7, 2026CryptoOther service problem-ExplainedYes
Oct 5, 2026CryptoOther transaction problemALIn progressYes
Oct 5, 2026CryptoOther transaction problemCTMoney backYes
Oct 5, 2026CryptoFraud or scamNYIn progressYes
Oct 5, 2026CryptoOther transaction problemFLMoney backYes
Oct 3, 2026CryptoMoney was not available when promisedMOExplainedYes
Oct 2, 2026CryptoOther transaction problemTXExplainedYes
Oct 2, 2026CryptoUnexpected or other fees-ExplainedYes
Oct 1, 2026CryptoOther transaction problemORMoney backYes
Oct 1, 2026CryptoOther transaction problemCAIn progressYes
Oct 1, 2026CryptoMoney was not available when promisedCAExplainedYes
Sep 30, 2026CryptoOther service problemTXExplainedYes
Sep 29, 2026CryptoWrong amount charged or receivedOKExplainedYes
Sep 28, 2026CryptoMoney was not available when promisedNYIn progressYes
Sep 28, 2026CryptoOther transaction problemKSIn progressYes
Sep 27, 2026CryptoFraud or scamNJMoney backYes
Sep 27, 2026CryptoMoney was not available when promisedIDExplainedYes
Sep 26, 2026CryptoOther transaction problemUTMoney backYes
Sep 25, 2026CryptoFraud or scamNVMoney backYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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