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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jun 5, 2026CryptoMoney was not available when promisedPAExplainedYes
Jun 4, 2026CryptoMoney was not available when promisedTXMoney backYes
Jun 4, 2026CryptoFraud or scamNVExplainedYes
Jun 4, 2026CryptoOther service problemLAExplainedYes
Jun 4, 2026CryptoFraud or scamPAExplainedYes
Jun 3, 2026CryptoFraud or scamFLExplainedYes
Jun 2, 2026CryptoFraud or scamTXExplainedYes
Jun 2, 2026CryptoFraud or scamTXExplainedYes
Jun 1, 2026CryptoFraud or scamCAMoney backYes
Jun 1, 2026CryptoFraud or scamNYMoney backYes
May 31, 2026CryptoOther transaction problemMAMoney backYes
May 30, 2026CryptoOther transaction problemILMoney backYes
May 28, 2026CryptoFraud or scamTXMoney backYes
May 28, 2026CryptoOther transaction problemTXExplainedYes
May 27, 2026CryptoOther transaction problemPAExplainedYes
May 27, 2026CryptoOther transaction problemFLExplainedYes
May 26, 2026CryptoMoney was not available when promisedLAExplainedYes
May 26, 2026CryptoOther transaction problemTNMoney backYes
May 25, 2026CryptoFraud or scamPAExplainedYes
May 24, 2026CryptoFraud or scamFLExplainedYes
May 23, 2026CryptoMoney was not available when promisedAZExplainedYes
May 23, 2026CryptoMoney was not available when promisedTXExplainedYes
May 22, 2026CryptoUnexpected or other feesCAMoney backYes
May 22, 2026CryptoFraud or scamFLExplainedYes
May 21, 2026CryptoOther transaction problemPAExplainedYes
May 21, 2026CryptoOther service problemCAMoney backYes
May 21, 2026CryptoFraud or scamNCExplainedYes
May 20, 2026CryptoFraud or scamCAMoney backYes
May 20, 2026CryptoOther service problemCAMoney backYes
May 20, 2026CryptoOther service problemALExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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