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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Mar 18, 2026CryptoMoney was not available when promisedORMoney backYes
Mar 18, 2026CryptoMoney was not available when promisedCAMoney backYes
Mar 17, 2026CryptoWrong amount charged or receivedALMoney backYes
Mar 17, 2026CryptoMoney was not available when promisedFLMoney backYes
Mar 17, 2026CryptoFraud or scamCAExplainedYes
Mar 17, 2026CryptoMoney was not available when promised-Money backYes
Mar 16, 2026CryptoOther transaction problemCAMoney backYes
Mar 16, 2026CryptoFraud or scamILMoney backYes
Mar 16, 2026CryptoOther transaction problemCAExplainedYes
Mar 16, 2026CryptoOther transaction problemNCExplainedYes
Mar 16, 2026CryptoMoney was not available when promisedFLExplainedYes
Mar 16, 2026CryptoOther transaction problemCAMoney backYes
Mar 14, 2026CryptoOther transaction problemNYExplainedYes
Mar 13, 2026CryptoOther transaction problemCOExplainedYes
Mar 13, 2026CryptoWrong amount charged or receivedOHMoney backYes
Mar 12, 2026CryptoOther transaction problem-ExplainedYes
Mar 12, 2026CryptoOther transaction problemCAExplainedYes
Mar 12, 2026CryptoFraud or scamWAMoney backYes
Mar 12, 2026CryptoOther service problemNCExplainedYes
Mar 11, 2026CryptoOther service problemWVExplainedYes
Mar 11, 2026CryptoOther transaction problemCAExplainedYes
Mar 9, 2026CryptoOther transaction problemCAMoney backYes
Mar 8, 2026CryptoOther transaction problemTXExplainedYes
Mar 8, 2026CryptoFraud or scamILExplainedYes
Mar 6, 2026CryptoOther transaction problemMAMoney backYes
Mar 6, 2026CryptoMoney was not available when promisedMEExplainedYes
Mar 6, 2026CryptoOther transaction problemNYExplainedYes
Mar 6, 2026CryptoOther transaction problemTNExplainedYes
Mar 6, 2026CryptoOther transaction problemNYMoney backYes
Mar 6, 2026CryptoWrong amount charged or receivedNYMoney backYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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