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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Mar 6, 2026CryptoMoney was not available when promisedWAExplainedYes
Mar 5, 2026CryptoOther transaction problemCTMoney backYes
Mar 5, 2026CryptoFraud or scamWAExplainedYes
Mar 5, 2026CryptoMoney was not available when promised-Money backYes
Mar 4, 2026CryptoOther transaction problemCTExplainedYes
Mar 4, 2026CryptoFraud or scamGAMoney backYes
Mar 4, 2026CryptoMoney was not available when promisedIDMoney backYes
Mar 3, 2026CryptoWrong amount charged or receivedCAMoney backYes
Mar 1, 2026CryptoOther transaction problemCAMoney backYes
Mar 1, 2026CryptoMoney was not available when promisedAZExplainedYes
Feb 28, 2026CryptoMoney was not available when promisedNJMoney backYes
Feb 27, 2026CryptoOther transaction problemFLExplainedYes
Feb 26, 2026CryptoOther transaction problemCAExplainedYes
Feb 24, 2026CryptoMoney was not available when promisedNVExplainedYes
Feb 24, 2026CryptoMoney was not available when promisedCAMoney backYes
Feb 24, 2026CryptoMoney was not available when promisedORExplainedYes
Feb 24, 2026CryptoFraud or scamCAExplainedYes
Feb 23, 2026CryptoMoney was not available when promisedTXExplainedYes
Feb 23, 2026CryptoUnexpected or other feesNYExplainedYes
Feb 22, 2026CryptoOther transaction problemNYExplainedYes
Feb 22, 2026CryptoConfusing or missing disclosures-ExplainedYes
Feb 22, 2026CryptoOther transaction problem-ExplainedYes
Feb 22, 2026CryptoMoney was not available when promisedORMoney backYes
Feb 20, 2026CryptoFraud or scamNCExplainedYes
Feb 20, 2026CryptoFraud or scamTXExplainedYes
Feb 20, 2026CryptoOther transaction problem-Money backYes
Feb 20, 2026CryptoFraud or scamILExplainedYes
Feb 20, 2026CryptoFraud or scamINExplainedYes
Feb 19, 2026CryptoFraud or scam-ExplainedYes
Feb 19, 2026CryptoOther transaction problemAZExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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