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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2026CryptoOther service problemALExplainedYes
Jun 24, 2026CryptoMoney was not available when promisedFLExplainedYes
Jun 23, 2026CryptoFraud or scamMAExplainedYes
Jun 22, 2026CryptoFraud or scamFLExplainedYes
Jun 22, 2026CryptoOther service problemWAMoney backYes
Jun 22, 2026CryptoOther service problemWAExplainedYes
Jun 22, 2026CryptoMoney was not available when promisedTXMoney backYes
Jun 21, 2026CryptoFraud or scamFLExplainedYes
Jun 21, 2026CryptoOther service problemFLExplainedYes
Jun 19, 2026CryptoUnexpected or other feesTXMoney backYes
Jun 19, 2026CryptoOther service problemNEMoney backYes
Jun 18, 2026CryptoMoney was not available when promisedCTMoney backYes
Jun 17, 2026CryptoOther transaction problemCAMoney backYes
Jun 16, 2026CryptoFraud or scamTXExplainedYes
Jun 16, 2026CryptoMoney was not available when promisedCAMoney backYes
Jun 14, 2026CryptoOther transaction problemMAMoney backYes
Jun 14, 2026CryptoMoney was not available when promisedGAMoney backYes
Jun 12, 2026CryptoOther transaction problemFLExplainedYes
Jun 12, 2026CryptoMoney was not available when promisedORMoney backYes
Jun 12, 2026CryptoFraud or scamCAExplainedYes
Jun 11, 2026CryptoFraud or scamTXMoney backYes
Jun 11, 2026CryptoOther transaction problemCAMoney backYes
Jun 10, 2026CryptoFraud or scamNJExplainedYes
Jun 9, 2026CryptoOther transaction problem-ExplainedYes
Jun 8, 2026CryptoFraud or scamGAExplainedYes
Jun 6, 2026CryptoMoney was not available when promisedNYMoney backYes
Jun 5, 2026CryptoOther transaction problemFLExplainedYes
Jun 5, 2026CryptoMoney was not available when promisedSCExplainedYes
Jun 5, 2026CryptoFraud or scamNJExplainedYes
Jun 5, 2026CryptoOther transaction problemWAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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