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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2026CryptoOther transaction problem-ExplainedYes
Jul 15, 2026CryptoMoney was not available when promisedINExplainedYes
Jul 13, 2026CryptoOther transaction problemFLExplainedYes
Jul 13, 2026CryptoMoney was not available when promisedNYExplainedYes
Jul 9, 2026CryptoMoney was not available when promisedVAMoney backYes
Jul 9, 2026CryptoFraud or scamAZMoney backYes
Jul 8, 2026CryptoOther service problemFLMoney backYes
Jul 6, 2026CryptoOther service problemMAExplainedYes
Jul 4, 2026CryptoOther service problemAZExplainedYes
Jul 2, 2026CryptoFraud or scamNYExplainedYes
Jul 2, 2026CryptoFraud or scamILExplainedYes
Jul 2, 2026CryptoUnexpected or other feesNYMoney backYes
Jul 2, 2026CryptoFraud or scamNYExplainedYes
Jun 29, 2026CryptoWrong amount charged or receivedCAMoney backYes
Jun 28, 2026CryptoMoney was not available when promisedMDMoney backYes
Jun 28, 2026CryptoOther transaction problemOKExplainedYes
Jun 28, 2026CryptoOther service problemWIExplainedYes
Jun 27, 2026CryptoFraud or scamNJExplainedYes
Jun 27, 2026CryptoMoney was not available when promisedNMMoney backYes
Jun 27, 2026CryptoOther transaction problemNYExplainedYes
Jun 27, 2026CryptoOther transaction problemNJMoney backYes
Jun 26, 2026CryptoMoney was not available when promisedNYExplainedYes
Jun 26, 2026CryptoFraud or scamCAFixedYes
Jun 26, 2026CryptoOther transaction problemFLExplainedYes
Jun 26, 2026CryptoFraud or scamCAExplainedYes
Jun 26, 2026CryptoFraud or scamNJMoney backYes
Jun 25, 2026CryptoMoney was not available when promisedAZMoney backYes
Jun 25, 2026CryptoMoney was not available when promisedARExplainedYes
Jun 25, 2026CryptoOther transaction problemFLMoney backYes
Jun 24, 2026CryptoOther transaction problemMDExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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