Crypto platform · complaint record
Coinme complaints
Filed under Coinme Holdings, Inc.
Consumers have filed 48 complaints about Coinme since 2024, 24 of them in the last 12 months (+41% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is fraud or scam. It is the 9th most complained-about of 51 crypto exchanges & apps this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 48
- Last 12 months
- 24
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 4
- Rank
- #9 of 51
Since May 2024
+41% vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Oct 27, 2026
Most complained-about crypto exchanges & apps
Coinme complaints by month
The busiest month was October 2026 (5 complaints). Complaints in the last 12 months are up 41% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Coinme answered all time
- Closed with monetary relief12.1%
- Closed with explanation4797.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Coinme complaints are about
Top Coinme problems
Where Coinme complaints come from
Most complaints: California (12), Washington (5), Texas (4), Oregon (3), Hawaii (3).
Coinme compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | CoinmeCrypto | - | 24 | - |
Compare side by side: Coinme vs Winklevoss Exchange · Coinme vs Kraken · Coinme vs Foris DAX · Coinme vs BAM Management US
What people say about Coinme
All experiencesNo experiences with Coinme yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Coinme complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Crypto | Fraud or scam | Explained |
| Oct 23, 2026 | Crypto | Unexpected or other fees | Explained |
| Oct 23, 2026 | Crypto | Other service problem | Explained |
| Oct 20, 2026 | Crypto | Other transaction problem | Explained |
| Oct 8, 2026 | Crypto | Money was not available when promised | Explained |
| Aug 20, 2026 | Crypto | Other transaction problem | Explained |
| Aug 17, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | Explained |
| Aug 9, 2026 | Crypto | Confusing or missing disclosures | Explained |
| Jul 26, 2026 | Crypto | Money was not available when promised | Explained |
| Jul 21, 2026 | Crypto | Other transaction problem | Explained |
| Jul 3, 2026 | Crypto | Fraud or scam | Explained |
| Jun 30, 2026 | Crypto | Other transaction problem | Explained |
Questions about Coinme
How many complaints does Coinme have?
Coinme has 48 complaints on record since May 2024, including 24 in the last 12 months and 4 in the last 30 days. That makes it number 988 of every company by complaints this year.
Does Coinme respond to complaints?
Yes. Coinme answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Coinme?
The most common problems are fraud or scam (16), other transaction problem (15), money was not available when promised (7).
Is Coinme legit?
Coinme is a real company with a public complaint record: consumers have complained about it 48 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Coinme legit? for the signals, red flags and how to protect yourself.
Are complaints about Coinme going up or down?
Up. There were 24 complaints in the last 12 months against 17 in the 12 before (+41%). See every month.
How do I file a complaint against Coinme?
Complain to Coinme in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Coinme complaints come from?
Most come from California (12), Washington (5), Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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