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Debt collector · complaint record

Collection Information Bureau complaints

Consumers have filed 325 complaints about Collection Information Bureau since 2013, none in the last 12 months. It answered 94.8% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
325

Since December 2013

Last 12 months
0

new vs the year before

Answered on time
94.8%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 22, 2020

Rank
-

Collection Information Bureau complaints by month

The busiest month was December 2016 (13 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Collection Information Bureau answered all time

  • Closed with explanation325100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Collection Information Bureau complaints are about

Top Collection Information Bureau problems

Inside "Attempts to collect debt not owed"

  • Debt was result of identity theft 44
  • Debt is not yours 39
  • Debt was paid 8

Where Collection Information Bureau complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (279), Georgia (11), New York (5), Illinois (3), California (3).

Collection Information Bureau compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Collection Information BureauDebt collection-0new94.8%0%-

Compare side by side: Collection Information Bureau vs Green Square · Collection Information Bureau vs EMoneyUSA · Collection Information Bureau vs Mullooly Jeffrey Rooney & Flynn · Collection Information Bureau vs Credit World Services

What people say about Collection Information Bureau

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Latest Collection Information Bureau complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 22, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Oct 21, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 7, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Sep 30, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Sep 24, 2020Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Sep 24, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Sep 16, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 3, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Sep 2, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Aug 29, 2020Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Aug 29, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Aug 28, 2020Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes

Questions about Collection Information Bureau

How many complaints does Collection Information Bureau have?

Collection Information Bureau has 325 complaints on record since December 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does Collection Information Bureau respond to complaints?

Yes. Collection Information Bureau answered 94.8% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Collection Information Bureau?
Is Collection Information Bureau legit?

Collection Information Bureau is a real company with a public complaint record: consumers have complained about it 325 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Collection Information Bureau legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Collection Information Bureau?

Complain to Collection Information Bureau in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Collection Information Bureau complaints come from?

Most come from Florida (279), Georgia (11), New York (5). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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