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Debt collector · complaint record

Collection Service complaints

Consumers have filed 25 complaints about Collection Service since 2016, 11 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
25

Since February 2016

Last 12 months
11

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 13, 2026

Rank
#699 of 1,963

Most complained-about debt collectors

Collection Service complaints by month

The busiest month was July 2019 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Collection Service answered all time

  • Closed with explanation1456%
  • Untimely response1144%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Collection Service complaints are about

  • Debt collection2080%
  • Credit reporting520%

Top Collection Service problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 6
  • Debt was result of identity theft 3
  • Debt was paid 1
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where Collection Service complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Arkansas (13), Massachusetts (3), Nevada (3), Texas (3), Mississippi (1).

Collection Service compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Collection ServiceDebt collection-11new0%0%-

Compare side by side: Collection Service vs Green Square · Collection Service vs EMoneyUSA · Collection Service vs Mullooly Jeffrey Rooney & Flynn · Collection Service vs Credit World Services

What people say about Collection Service

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Latest Collection Service complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXNo timely replyNo
Oct 13, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXNo timely replyNo
Oct 13, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXNo timely replyNo
Aug 10, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMANo timely replyNo
May 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMANo timely replyNo
Apr 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSNo timely replyNo
Mar 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCNo timely replyNo
Mar 9, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMANo timely replyNo
Feb 25, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNVNo timely replyNo
Feb 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVNo timely replyNo
Jan 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVNo timely replyNo
Apr 26, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountARExplainedYes

Questions about Collection Service

How many complaints does Collection Service have?

Collection Service has 25 complaints on record since February 2016, including 11 in the last 12 months and 0 in the last 30 days. That makes it number 1,392 of every company by complaints this year.

Does Collection Service respond to complaints?

Yes. Collection Service answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Collection Service?
Is Collection Service legit?

Collection Service is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Collection Service legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Collection Service?

Complain to Collection Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Collection Service complaints come from?

Most come from Arkansas (13), Massachusetts (3), Nevada (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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