Mortgage company · complaint record
Colten Mortgage complaints
Filed under Colten Mortgage, LLC
Consumers have filed 11 complaints about Colten Mortgage since 2018, none in the last 12 months. It answered 90.9% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 90.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 14, 2025
Colten Mortgage complaints by month
The busiest month was July 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Colten Mortgage answered all time
- Closed with explanation1090.9%
- Untimely response19.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Colten Mortgage problems
Where Colten Mortgage complaints come from
Most complaints: Colorado (3), Texas (2), Washington (1), Wisconsin (1), Arizona (1).
Colten Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Colten MortgageMortgages | - | 0 | - |
Compare side by side: Colten Mortgage vs Midwest Loan Services · Colten Mortgage vs Truhome Solutions · Colten Mortgage vs NEXA Mortgage · Colten Mortgage vs Hilltop
What people say about Colten Mortgage
All experiencesNo experiences with Colten Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Colten Mortgage complaints
Full logQuestions about Colten Mortgage
How many complaints does Colten Mortgage have?
Colten Mortgage has 11 complaints on record since June 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Colten Mortgage respond to complaints?
Yes. Colten Mortgage answered 90.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Colten Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (10), closing on a mortgage (1).
Is Colten Mortgage legit?
Colten Mortgage is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Colten Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Colten Mortgage?
Complain to Colten Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Colten Mortgage complaints come from?
Most come from Colorado (3), Texas (2), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Colten Mortgage
No comments yet. Start the conversation - questions are welcome too.