Debt collector · complaint record
Columbia Collection Service complaints
Filed under Columbia Collection Service, Inc.
Consumers have filed 86 complaints about Columbia Collection Service since 2014, 13 of them in the last 12 months (+30% on the year before). It answered 0% on time and closed 5% with relief for the customer. The most common problem is written notification about debt.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 86
- Last 12 months
- 13
- Answered on time
- 0%
- Closed with relief
- 5%
- Last 30 days
- 1
- Rank
- #652 of 1,963
Since June 2014
+30% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 23, 2026
Most complained-about debt collectors
Columbia Collection Service complaints by month
The busiest month was May 2015 (4 complaints). Complaints in the last 12 months are up 30% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Columbia Collection Service answered all time
- Closed with non-monetary relief33.5%
- Closed with explanation5766.3%
- Closed11.2%
- Untimely response2529.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Columbia Collection Service complaints are about
Top Columbia Collection Service problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 10
- Debt was paid 4
- Debt was result of identity theft 2
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Columbia Collection Service complaints come from
Most complaints: Oregon (47), Texas (10), Washington (5), California (4), Georgia (2).
Columbia Collection Service compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Columbia Collection ServiceDebt collection | - | 13 | - |
Compare side by side: Columbia Collection Service vs Green Square · Columbia Collection Service vs EMoneyUSA · Columbia Collection Service vs Mullooly Jeffrey Rooney & Flynn · Columbia Collection Service vs Credit World Services
What people say about Columbia Collection Service
All experiencesNo experiences with Columbia Collection Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Columbia Collection Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Oct 13, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Sep 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jul 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Apr 29, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Apr 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | No timely reply |
| Feb 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Feb 15, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Feb 10, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Feb 10, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Jan 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | No timely reply |
| Dec 31, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
Questions about Columbia Collection Service
How many complaints does Columbia Collection Service have?
Columbia Collection Service has 86 complaints on record since June 2014, including 13 in the last 12 months and 1 in the last 30 days. That makes it number 1,303 of every company by complaints this year.
Does Columbia Collection Service respond to complaints?
Yes. Columbia Collection Service answered 0% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Columbia Collection Service?
The most common problems are written notification about debt (7), attempts to collect debt not owed (17), took or threatened to take negative or legal action (5).
Is Columbia Collection Service legit?
Columbia Collection Service is a real company with a public complaint record: consumers have complained about it 86 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Columbia Collection Service legit? for the signals, red flags and how to protect yourself.
Are complaints about Columbia Collection Service going up or down?
Up. There were 13 complaints in the last 12 months against 10 in the 12 before (+30%). See every month.
How do I file a complaint against Columbia Collection Service?
Complain to Columbia Collection Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Columbia Collection Service complaints come from?
Most come from Oregon (47), Texas (10), Washington (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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