Auto loans & leases
Commerce Bank auto loans & leases complaints
Consumers have filed 47 complaints about Commerce Bank's auto loans & leases, 7 in the last 12 months. Commerce Bank answered 100% on time and closed 0% with relief. See the whole Commerce Bank record.
Commerce Bank against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Commerce Bank | 7 | 100% | 0% |
Latest Commerce Bank auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Apr 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 10, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Feb 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 10, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jan 6, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Sep 11, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 25, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 11, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 29, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 17, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 28, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Nov 4, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 29, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 9, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 11, 2024 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Money back |
| Feb 14, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 6, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Sep 25, 2023 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 13, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 10, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 4, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Feb 5, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 30, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 30, 2020 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 9, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 5, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jul 10, 2018 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Apr 11, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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