Debt collector · complaint record
Compass Recovery Group complaints
Filed under Compass Recovery Group, LLC
Consumers have filed 80 complaints about Compass Recovery Group since 2018, 17 of them in the last 12 months (+70% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is threatened to contact someone or share information improperly.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 80
- Last 12 months
- 17
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #574 of 1,963
Since March 2018
+70% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 23, 2026
Most complained-about debt collectors
Compass Recovery Group complaints by month
The busiest month was September 2026 (6 complaints). Complaints in the last 12 months are up 70% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Compass Recovery Group answered all time
- Closed with explanation80100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Compass Recovery Group complaints are about
Top Compass Recovery Group problems
Inside "Communication tactics"
- Frequent or repeated calls 17
- You told them to stop contacting you, but they keep trying 8
- Used obscene, profane, or other abusive language 1
Where Compass Recovery Group complaints come from
Most complaints: Texas (9), Florida (8), California (8), New York (7), Illinois (4).
Compass Recovery Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Compass Recovery GroupDebt collection | - | 17 | - |
Compare side by side: Compass Recovery Group vs Green Square · Compass Recovery Group vs EMoneyUSA · Compass Recovery Group vs Mullooly Jeffrey Rooney & Flynn · Compass Recovery Group vs Credit World Services
What people say about Compass Recovery Group
All experiencesNo experiences with Compass Recovery Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Compass Recovery Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 23, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 17, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 16, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 9, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 6, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Aug 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 11, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 8, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 29, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jul 14, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 12, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
Questions about Compass Recovery Group
How many complaints does Compass Recovery Group have?
Compass Recovery Group has 80 complaints on record since March 2018, including 17 in the last 12 months and 0 in the last 30 days. That makes it number 1,166 of every company by complaints this year.
Does Compass Recovery Group respond to complaints?
Yes. Compass Recovery Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Compass Recovery Group?
The most common problems are threatened to contact someone or share information improperly (21), communication tactics (26), took or threatened to take negative or legal action (16).
Is Compass Recovery Group legit?
Compass Recovery Group is a real company with a public complaint record: consumers have complained about it 80 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Compass Recovery Group legit? for the signals, red flags and how to protect yourself.
Are complaints about Compass Recovery Group going up or down?
Up. There were 17 complaints in the last 12 months against 10 in the 12 before (+70%). See every month.
How do I file a complaint against Compass Recovery Group?
Complain to Compass Recovery Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Compass Recovery Group complaints come from?
Most come from Texas (9), Florida (8), California (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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